Privacy Policy

Last Updated: January 15, 2026

At BlueStream IPTV ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our IPTV services.

1. Information We Collect

We may collect the following types of information when you interact with our services:

1.1 Personal Information

• Contact Information: Name, email address, phone number, and billing address when you register or subscribe.
• Payment Information: Credit card details, PayPal information, or other payment method details (processed securely by third-party payment processors).
• Account Credentials: Username, password, and other authentication information for your IPTV account.
• Communication Data: Records of your correspondence with our support team.

1.2 Technical & Usage Information

• Device Information: IP address, browser type, operating system, device type, and unique device identifiers.
• Usage Data: Channels viewed, viewing duration, features used, and interaction with our service.
• Log Data: Server logs, error reports, and diagnostic information.
• Cookies & Tracking: Information collected through cookies, web beacons, and similar technologies.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our IPTV services.
• To process transactions and manage your subscription.
• To communicate with you regarding service updates, technical notices, and customer support.
• To personalize your experience and recommend content that may interest you.
• To monitor usage patterns and analyze trends to enhance our service quality.
• To detect, prevent, and address technical issues, fraud, or security breaches.
• To comply with legal obligations and enforce our Terms of Service.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

• Contractual Necessity: To fulfill our contract with you and provide the services you requested.
• Legitimate Interests: To improve our services, prevent fraud, and ensure network security.
• Consent: Where you have explicitly consented to specific processing activities.
• Legal Compliance: To comply with applicable laws and regulations.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: Trusted third-party companies that assist us in operating our business (e.g., payment processors, hosting providers, analytics services).
• Legal Requirements: When required by law, subpoena, or other legal processes, or to protect our rights and safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset.
• With Your Consent: We may share your information for any other purpose with your explicit consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS protocols.
• Secure storage of passwords using industry-standard hashing algorithms.
• Regular security audits and vulnerability assessments.
• Restricted access to personal information on a need-to-know basis.
• Employee training on data protection and privacy practices.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to certain legal exceptions.
• Restriction: Request restriction of processing your personal information.
• Portability: Request transfer of your data to another service provider.
• Objection: Object to our processing of your personal information.
• Withdraw Consent: Withdraw your consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

8. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings.
• Understand how you use our services.
• Improve our website performance and functionality.
• Deliver relevant content and advertisements.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our service.

9. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by BlueStream IPTV. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to remove such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

By using BlueStream IPTV, you acknowledge that you have read and understood this Privacy Policy.